MoviePass apology for Thursday's outage is all hype, no transparency

Thursday night's outage for MoviePass stemmed from money troubles.

That is a fact, proven by a regulatory filing (h/t CBS News). And yet, CEO Mitch Lowe's lengthy apology letter reframes the Thursday incident that prevented subscribers from using the service in the most vague way possible.

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"We sincerely apologize for the inconvenience caused from the temporary outage in the app over the past day," the publicly posted letter, shared Friday, reads. "We have handled the issues on the back-end, and our app is now up-and-running with stability at 100%." Read more...

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from Mashable https://mashable.com/2018/07/28/moviepass-outage-apology-letter/
via Middlesbrough